Journal of Human Resource and Customer Relationship Management

Editorial Board

Journal of Human Resource and Customer Relationship Management

The Journal of Human Resource and Customer Relationship Management is a leading academic platform for research, analysis, and discussion in the fields of human resource management (HRM) and customer relationship management (CRM). It provides a strong foundation for scholars, researchers, and students to publish innovative work, while institutions and colleges benefit from subscriptions that enrich academic learning.

This journal bridges the gap between workforce management and customer engagement, offering a comprehensive perspective that is highly relevant in today’s business world. With peer-reviewed articles, the Journal of Human Resource and Customer Relationship Management ensures quality content for both readers and contributors.

Importance of the Journal of Human Resource and Customer Relationship Management

The Journal of Human Resource and Customer Relationship Management plays a vital role in connecting two major aspects of business—managing people and managing customers. As organizations evolve in a competitive environment, understanding HRM and CRM becomes essential for sustainable growth. This journal provides a space where researchers and institutions can share, learn, and explore practical solutions supported by academic research.

Benefits for Subscribers

Institutions, colleges, and universities that subscribe to the Journal of Human Resource and Customer Relationship Management gain:

• Access to peer-reviewed HRM and CRM research papers
• Valuable resources for teaching and academic reference
• Updated studies on workforce strategies and customer management models
• Content that supports both management and business programs
• A strong academic library addition for long-term research support

Benefits for Authors and Researchers

For authors, the Journal of Human Resource and Customer Relationship Management provides:

• A reliable platform for publishing research in HRM and CRM
• Recognition within academic and professional communities
• Peer-reviewed validation of research contributions
• Wide visibility among institutional subscribers and readers
• Opportunities to contribute to the growth of HR and CRM practices

Scope of the Journal

The Journal of Human Resource and Customer Relationship Management covers a broad spectrum of topics that reflect the interdisciplinary nature of HRM and CRM. Core areas include:

• Human resource planning and development
• Talent acquisition and retention strategies
• Employee motivation and workplace culture
• Performance management and organizational behavior
• Training, development, and leadership practices
• Customer relationship models and frameworks
• CRM strategies for business sustainability
• Digital transformation in HRM and CRM
• Customer engagement, satisfaction, and loyalty studies
• Integration of HR practices with customer-centric business approaches

This wide scope ensures that both HR and CRM research is represented, making the journal highly valuable for readers and contributors alike.

Why Publish in the Journal of Human Resource and Customer Relationship Management

Authors choose the Journal of Human Resource and Customer Relationship Management because it offers:

• Peer-reviewed recognition of research quality
• Contribution to a growing body of knowledge in HRM and CRM
• International exposure through institutional subscriptions
• Timely review and publishing processes
• Enhanced academic and professional credibility

Why Subscribe to the Journal of Human Resource and Customer Relationship Management

For institutions, subscribing to this journal means strengthening their educational and research base. Colleges and universities benefit by:

• Providing students with authentic and updated research materials
• Supporting faculty with reliable content for teaching and guidance
• Creating opportunities for academic discussions and case studies
• Enriching libraries with specialized HR and CRM journals
• Keeping academic communities aligned with industry practices

Academic and Research Relevance

The Journal of Human Resource and Customer Relationship Management is highly relevant to students, educators, and professionals. It not only focuses on academic theories but also emphasizes practical applications that are directly linked to real-world business challenges. Institutions use it to enhance their academic curriculum, while researchers use it to share innovative ideas that shape the future of HRM and CRM.

Opportunities for Students

Students pursuing business management, human resource management, and customer relationship studies can gain immense knowledge from this journal. It provides:

• Access to case studies and research findings
• Guidance for academic projects, dissertations, and research work
• Insights into modern workplace and customer management practices
• Knowledge of how HR and CRM are connected in business success

Opportunities for Institutions

Institutions subscribing to the Journal of Human Resource and Customer Relationship Management benefit in several ways:

• Strengthening their academic and research resources
• Building credibility as research-focused institutions
• Supporting faculty members with updated content for lectures
• Enhancing student learning with authentic academic references

Global Relevance

The Journal of Human Resource and Customer Relationship Management welcomes contributions from across the world. HRM and CRM are universal topics that impact businesses globally. This journal provides a platform to share international perspectives and strategies, ensuring that readers gain exposure to diverse research and practices.

Editorial Commitment

The editorial team of the Journal of Human Resource and Customer Relationship Management ensures that only high-quality, original, and relevant papers are published. Every submission undergoes a thorough peer-review process, maintaining academic integrity and trust for authors, subscribers, and readers.

Future of HRM and CRM Research

With the rise of digital transformation, artificial intelligence, and global competition, the future of HRM and CRM is evolving rapidly. The Journal of Human Resource and Customer Relationship Management continues to capture these shifts, offering timely insights into how businesses can manage people and customers effectively. From employee engagement strategies to customer loyalty programs, this journal remains at the forefront of research and innovation.

Final Thoughts

The Journal of Human Resource and Customer Relationship Management is a trusted academic resource for both subscribers and authors. It provides institutions with authentic research materials, supports students in their learning, and offers researchers a platform to publish valuable contributions. By bringing together human resource management and customer relationship management under one umbrella, this journal plays a key role in advancing academic knowledge and practical applications in the business world.